DEPO POLICIES

We have a lot of fun at The Depo, but to make everything smooth sailing and fair for everyone, we have a few rules that need to be followed, too. Check them all out below. 

CLASS REGISTRATION - SYLVANIA ONLY

We are no longer offering classes in our Bowling Green location.

The easiest and recommended way to register for our classes and workshops is on our secure website at www.artsupplydepo.com. You may also register in either store or by phone. We make a substantial investment to schedule and host classes, as do our teaching staff, and class minimums must be met for classes to run. The Art Supply Depo will not reserve class seats for unpaid registrations. All classes must be paid in full upon registration.

Please register as soon as you plan on attending. Classes that don't reach the minimum number of students required will be cancelled 48 hours before the class. Last minute registrations are accepted if class minimum is met and space allows.

RETURNS FOR IN-STORE PRODUCT SALES - POINT OF SALE UPDATE

We are changing computer systems sometime in the near future. After the switch, we will no longer have access to past sales records, and will not be able to make a returns or exchanges for prior purchased items.
We are currently honoring a 14 day return and exchange window.
When we have a firm switch over date, we will post it. Thank you for understanding.

HIRING

We are not currently hiring at this time. 

We are an equal opportunity employer. All are welcome here. As a specialty art supply store with a focus on customer service, we look for the following attributes in a future employee:

  • Broad general knowledge of art supplies

  • Positive attitude

  • Attention to detail

  • Accountability

  • Punctuality

CHARITABLE GIVING

We use the following criteria to approve a donation request:

  1. Donation should be for a non-profit cause related to the arts.

  2. Donation request must be received 30 days prior to event, in writing. The request should be typed on letterhead/official stationary from the requester and include a Federal Tax ID number.

  3. The donation should go directly to the cause to whom we are donating, not to raise funds for another non-profit charity.

SPECIAL ORDERS 

Special orders not normally stocked must be pre-paid. We will record your contact information and call you to confirm the receipt of your order once it has been delivered to us. Please note ordering can take up to 10-14 days due to COVID supply chain disruptions. Orders not picked up within 30 days of the order will be discarded.

ARTWORK + PERSONAL ITEMS
LEFT BEHIND AFTER CLASSES

We offer multiple classes and/or special events at the Depo every month. At the end of your last class session, please take your artwork and/or personal items with you. We will do our best to contact you if we know you and know an item is yours. However, all artwork and/or personal items not picked up within 30 days of your last class session will be discarded. There are no exceptions to this rule.
 

Thank you for understanding our store policies!